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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tanya Braswell

September 22, 2023

5  out of  5 rating by Tanya Braswell
"They always have a great attitude on the phone and in person and there very kind"

telina hollins

September 20, 2023

5  out of  5 rating by telina hollins
"State farm Thank you for helping understand my policy and being patient and understanding"

Jeff Holmes

September 18, 2023

5  out of  5 rating by Jeff Holmes
"Patient, Knowledgeable & Professional!!"

C Hammond

September 18, 2023

5  out of  5 rating by C Hammond
"Super informative and cautioned me from expensive mistakes"

Samantha Turnbull

September 18, 2023

5  out of  5 rating by Samantha Turnbull
"The best insurance agents in the valley, maybe even the whole state. We work with Ray in Monte's office for our home and our businesses. Great service, really customer driven, unparalleled customer service. 10 stars!"

Katie Parker

September 15, 2023

5  out of  5 rating by Katie Parker
"I have had Car insurance & renters insurance through State Farm since 2010. I cannot believe how above and beyond they have gone for me. I truly have felt I was being treated as family. I’ve enjoyed the conversations I have just talking about my policy. Everyone at Monte Folsom’s office has been there for me and made me feel they were happy to do it. Last month while renewing my policy Virginia was so incredible. At the end of our conversation I felt the way you do after visiting with a dear friend. Thanks for everyone and all that you guys do at State Farm.🌸"

Tammy Moore

September 12, 2023

5  out of  5 rating by Tammy Moore
"I have been with State Farm since I was 14! Great company. Kyle @ Monte Folsom's office is awesome to work with. Knowledgeable and patient!"

Ted Wells

September 7, 2023

5  out of  5 rating by Ted Wells
"Sarah is always great with her help and getting the correct answers, and gets back to me every time as does their office. But really appreciate Sarah's care."

Elmira Dzaferovic

September 5, 2023

5  out of  5 rating by Elmira Dzaferovic
"Sarah was so awesome! She made sure I was getting any avaible discounts on my plan. She explained anything that I didn't understand. She was also so nice and funny! I enjoyed my experience and would give it 10 stars if I could."

Regina Jones

September 1, 2023

5  out of  5 rating by Regina Jones
"Everyone is so friendly and helpful. I haven’t had a bad experience yet"

Valerie Geiger

August 29, 2023

5  out of  5 rating by Valerie Geiger
"Monte Folsom's State Farm office is amazing! They are very understanding, helpful and efficient. I have been with State Farm for many years and this office continues to carry on with the exemplary reputation this company is famous for!"

Michael Mendivel

August 19, 2023

5  out of  5 rating by Michael Mendivel
"Sarah was absolutely amazing, made me feel so comfortable. By far the best customer service I’ve had. I do wish there was some type of military discount."

Niki Smith

August 18, 2023

5  out of  5 rating by Niki Smith
"Sarah was amazing when I called in to get my quote to change vehicles. She was exceptionally nice, personable, and cares about their clients. She and I talked about other insurances available to our family to help us be more protected in case something bad were to happen. Some of the insirance I had no idea was even available, amd what it covered is beyond helpful! I spoke with Hunter last week as well, to get insurance for our new camp trailer we purchased and he was great. He's also personable, honest, and efficient. I 100% recommend this entire office for your insurance needs."

Paul Freeland

August 18, 2023

5  out of  5 rating by Paul Freeland
"Always willing to talk to you and explain or find and get what you need or want with payments you can afford. They have a great attitude and are very personable so willing to take care of your needs and help in any way they can. I love them. They are the best."

nathen massie

August 16, 2023

5  out of  5 rating by nathen massie
"Very respectful and helpful"

Buddy Caton

August 11, 2023

5  out of  5 rating by Buddy Caton
"Sarah I super helpful. Every office should be so lucky to have her."


August 9, 2023

5  out of  5 rating by Erinmarie
"Great team at Monte Folsom's in Boise!"

Jen Gempler

August 3, 2023

5  out of  5 rating by Jen Gempler
"Sarah B. at Monte's branch was an absolute Godsend!!!! I needed proof of ins in order to get a loan funded for a State Farm client. It was a new policy, so would have to go through Underwriting and would take 1-2 WEEKS!!! I let Sarah know that would be a problem for me and she went above and beyond to find a solution for me that would satisfy my lender. It's not often, these days, that you get proactive Customer Service like that!!! Sarah REALLY impressed me and I would recommend Monte Folsom Insurance for just her representation. Thank you Sarah B.!!!!!"

Jerry Abbott

August 2, 2023

5  out of  5 rating by Jerry Abbott
"Sarah was very helpful today out of the Boise office and she got me all lined up on my insurance again in my homeowners or excuse me on my renters insurance and I just want to tell her thank you and everybody for all the hard work that y'all done and she is done I'm very happy customer and I look forward to working with y'all more she is an awesome awesome worker thank you for her time and thank you for having her on the phone you take care now thank you Sarah bye-bye Jerry l Abbott Idaho City Idaho 83631"

Odette Rowlands

August 2, 2023

5  out of  5 rating by Odette Rowlands
"Sarah is wonderful and very helpful!!"

Cheryl Caouette

July 28, 2023

5  out of  5 rating by Cheryl Caouette
"Very helpful"

Elizabeth Stanco

July 24, 2023

5  out of  5 rating by Elizabeth Stanco
"Sara was easy to talk to, knew her products well and made the process of getting a new policy painless. Thank you, Sara!!"

Bryan Scamman

June 20, 2023

5  out of  5 rating by Bryan Scamman
"Quick, accurate and friendly, Sarah was!"

Gabby Kaizer

May 25, 2023

5  out of  5 rating by Gabby Kaizer
"Sarah was amazing! Talking to her felt like talking to a friend. She has perfected the cadence of having a professional, personal conversation. Honestly one of the best interactions I've ever had with State Farm. She took her time in explaining all of my available options, assured me my questions were important, and not bothersome, to finding the plan adjustment that was best for me. She's a gem and I hope I get to talk to her every time I call in!"

Linda Hernandez

May 25, 2023

5  out of  5 rating by Linda Hernandez
"Hello everyone I would like to start off by saying that I switched from Progressive to StateFarm the rates went up at Progressive, I was insured through them for over 8 years, very disappointing now after switching I have full coverage on my vehicle for around the same price for what I would have been paying for liability! Way better policy!!! I’m very pleased I also have rentals insurance included too! 😉😗🙌… StateFarm agent Ray. Is super informative, very caring, very professional, very useful and resourceful. I’AM VERY PLEASED WITH STATEFARM!"