State Farm® Insurance Agent Monte Folsom

"Thank you, Rob & Judy, for sharing your concerns with us. We're sorry to hear about the confusion with the payment notification and understand your frustration. Those notices are sent out by corporate and looks like the details were on the back or 2nd page of that bill. Hope that helps and Please reach out to our office directly so we can help clarify the details and assist you further. - Monte Folsom State Farm Team"

"Thank you, Kambry, for your heartfelt words and for being a valued client over the years. We're grateful Ray could assist you with your move to Nashville and ensure a smooth transition. We'll miss you too, and wish you all the best in your new journey! - Monte Folsom State Farm Team"

"Thank you, Lillian, for sharing your experience with Ashton! We're glad to hear he was thorough and helped you understand your coverage while sorting out errors. Your recommendation means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Chaz, for sharing your experience with Ashton. We're glad to hear he provided fast and reliable service, and that he communicated everything clearly. Your feedback means a lot to us. - Monte Folsom State Farm Team"

"Thank you for sharing your experience, Christopher. After looking into this a bit more you had requested she be on your policy in the beginning and the claim was taken care of. We were never notified to take her off until after we got notice from the company that you were being non renewed due to driving record and claims record. We sent you an email letting you know of the non-renewal and a letter in the mail in February. Our first notice that she needed to be removed was the next day in a response to our email, but the non-renewal had already gone out. We then submitted to underwriting the removal and asked you for clarification if she was still in the household and lives there still which we got no response to. Underwriting upheld the non-renewal. Unfortunately, there is not anything we can do once this happens as it is the company's decision on the matter and not my individual office. Hope that helps explain things a bit better. I'm sorry to hear about the issues you've faced and thank you for your feedback as we always strive to do better. Please reach out to our office if you have any more questions. - Monte Folsom State Farm Team"

"Thank you, Debbie, for your glowing review! We're delighted to hear that Chris provided you with professional, proactive, and knowledgeable service. At Monte Folsom State Farm, we aim to make our customers feel comfortable and well-informed throughout the insurance process. We appreciate your trust and look forward to serving you in the future. - Monte Folsom State Farm Team"

"Thank you, B Shaw, for your feedback. We're glad to hear that Cam was able to assist you effectively and that his knowledge and listening skills made a difference. We appreciate your support. - Monte Folsom State Farm Team"

"Thank you, Courtney, for sharing your experience with Cam. We're glad to hear that he provided professional and knowledgeable service for your auto and home insurance inquiries. Your feedback on our timely and reliable service is much appreciated. - Monte Folsom State Farm Team"

"Thank you, Haylee, for sharing your experience with Ashton Kane. We're glad to hear that he made your car insurance switch seamless and enjoyable. Your feedback means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Jake, for sharing your experience with Ray. We're glad he could assist you promptly with your business insurance needs. Your recommendation means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Sean, for sharing your experience with us. We're glad Sienna could assist you promptly and professionally with your homeowners insurance inquiry. Your long-term trust in State Farm means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Chloe, for sharing your experience with us. It's great to hear that Sienna was able to provide you with valuable information about our insurance policies. We're glad to have you as part of our State Farm family for the past three years. - Monte Folsom State Farm Team"

"Thank you, Tarah, for your kind words about Sienna. We're glad to hear she has been so helpful with your insurance needs. Your feedback means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Laurie, for sharing your experience with Sienna. We're glad she could assist you with your insurance needs and make the process enjoyable. - Monte Folsom State Farm Team"

"Thank you, Valerie, for your feedback and the perfect rating! We're glad to hear that you had a positive experience with our team. If you need any further assistance, feel free to reach out. - Monte Folsom State Farm Team"

"Thank you, Purity, for your kind words and for taking the time to share your experience. We're glad Sarah could assist you effectively. If you need anything else, feel free to reach out. - Monte Folsom State Farm Team"

"Thank you, Enrique! We're glad to hear that you think so highly of Monte and Antonio. Your support means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Chica, for your kind words about Antonio. We're glad to hear that the process was easy and smooth for you. Your feedback means a lot to us. - Monte Folsom State Farm Team"

"Thank you, Zakkaih, for sharing your experience with Ashton. It's great to hear that he was able to assist you with your renewal process and provide excellent customer service. We're glad you found a trustworthy and affordable option for your sedan in Idaho. - Monte Folsom State Farm Team"

"Thank you, Brian, for recognizing the quality of our services. We're glad to hear that our insurance stands out for you in the market. Your feedback means a lot to us. - Monte Folsom State Farm Team"

"Thank you, James! We appreciate your kind words about Sarah and her prompt service. At Monte Folsom State Farm, we strive to make the insurance process seamless and stress-free. Let us know if you ever need anything—we're always happy to help! –Monte Folsom State Farm Team"

"Thank you, Sallie, for sharing your experience with Sienna! It's great to hear that she was able to assist you with your policy questions and share the good news about your upcoming discount. We appreciate your feedback and support. - Monte Folsom State Farm Team"

"Lakota, thank you for the great review! We’re thrilled to hear that Chris was able to help you with your business insurance needs. We appreciate your support and look forward to continuing to serve you! - Monte Folsom State Farm Team"

"Thank you, Chris, for recognizing our team as top tier! We're glad to hear you had a great experience working with us. - Monte Folsom State Farm Team"

"Thank you for sharing your experience, Bryan. I'm sorry to hear about the issues you faced with your policy and the subsequent confusion around the auditing and billing process. As to not being renewed, unfortunately there are some business types that State Farm has rated as ineligible for renewal for many factors. I apologize that has encompassed your business, and we apologize for the inconvenience it has caused. Your feedback is important, and we'll use it to improve our services. We have hired a person that just handles business policies now so that our customers can get the best care they need for their business lines so these miscommunications don't happen in the future. - Monte Folsom State Farm Team "